Cuba to make further progress in computerization despite U.S. blockade

Everyone’s right to have access to technologies compels us to perform our duties for its proper use. ETECSA (Cuba’s Telecommunication Company) is making further progress in the expansion, diversification, and accessibility to services.

We will be making further progress in the computerization and cybersecurity of the nation despite the U.S. blockade as well as the economic constraints we are dealing with. It is our political will and there are facts to prove it.

These were some of the statements made by Deputy Minister of Communication Wilfredo Gonzalez at the TV program Mesa Redonda “Caminos para la informatización en Cuba (Road to the computerization of Cuba).”

When he referred to the core pillars of the computerization and cybersecurity programs in the Greatest of Antilles, Mr. Gonzalez pointed out that telecommunications and computerizations are both part of the strategic development of the country in the conception of Cuba’s economic, social, and political model.

He also noted that the computerization process, with all the opportunities and challenges it raises, depends highly on the economic and social priorities of the nation.

Technologies must complement the main changes made by the revolutionary process. Mr. Gonzalez also said that these changes must be done with a great deal of consciousness, responsibility with the intention of safeguarding the country’s defense and integrity.

Another key principle is Fidel’s concept of not excluding any citizen. In this regard, the Deputy Minister highlighted that ETECSA has created several spaces and opportunities to allow the accessibility to services with different and reasonable prices.

He recalled that the initial strategy focused on developing the very first investment in places with great amount of people, whereas critical sectors of the economy and society, including the media itself, were among the most benefited at first.

By illustrating with examples, he mentioned the community project of Joven Club — some of them enjoy 100+ Mb — and the development of the Internet access from universities. The 60% of Cubans enjoys nowadays free access to Internet from their works and schools.

He mentioned the development of an infrastructure with national digital services as another basic pillar in the computerization of the island. To achieve it, it was necessary the outstanding training of our specialists.

Therefore, he insisted on the need to develop platforms and national digital services that contribute not only to a better access, but also guarantee sovereignty.

He illustrated the aforementioned facts with the 2+ millions users of NAUTA email.

Transfermovil apk — developed by ETECSA in collaboration with Cuba’s National Bank — is another example. He said this is a very useful tool. However, it is not being massive yet. Today, only 200,000 citizens are using it despite the number of existing cash cards: 5 million.

As the fourth pillar in the computerization process, the First Deputy Minister noted that “it was necessary to develop all services, infrastructures, and resources so citizens could always have access to them.”

As ETECSA expands infrastructures, prices will drop.

As to prices, Mr. Gonzalez highlighted campaigns organized by the opposition to give rise to dissatisfaction towards ETECSA and the prices to navigate on the Internet.

They are the same people who support the U.S. blockade against Cuba and they are fueling somehow the constraint experienced by our country. Their job is quite subtle: “who is going to be opposed to lower ETECSA prices? But our government has explained in details this concept: as the company expands in capacities, prices will drop, simultaneously.”

He also talked about differentiated prices in the access to national content as there is a firm intention to boost this sort of navigation.

Translated by Sergio A. Paneque Díaz/CubaSí Translation Staff

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ETECSA offers web hosting services for natural persons

Cuban Telecommunications Company (ETECSA) will start marketing, as of today, the service of hosting of websites for natural people.

According to a press release from the entity's Institutional Communication Department, ETECSA's Data Center provides customers with a storage system of information, images or other accessible via web, guaranteeing its Internet presence pages with more direct and economic access from Cuba.

The offers of the service, adjustable to the interests and needs of the client, as well as as well as their characteristics, can be known by calling 118, Commercial Information or by consulting the website www.etecsa.cu, which can be accessed free of charge from the cell phone.

The expansion of Internet access routes for the population and the development of national content sites, as part of the computerisation strategy of the society, have promoted the demand for this service that was initially only available to the business sector.

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Fire Causes Severe Damage to Telecom at the Center of Cuba

Santa Clara, Cuba, Jun 25 (Prensa Latina) A fire reported in one of the venues of the Telecommunications Company of Cuba (ETECSA) in this central city causes today severe damages to the coverage of cell phones on the island.

According to a press release issued by the entity, the incident occurred in a technological site of the Telecommunications Center of Villa Clara, which provokes serious damage to the cellular network in the west and center of the country.

The provinces of Villa Clara, Cienfuegos and Sancti Spiritus, in the center, as well as the western Pinar del Rio remain totally without cell coverage, ETECSA reported.

In addition, the number of services for mobile phones that begin with 54, 55 and 56 from any region of the country can be affected, according to the telecom company's statement.

Local radio reports point out that the source of the fire has not yet been clarified, which occurred in one of the most central buildings in Santa Clara, the capital of Villa Clara province, some 250 kilometers east of Havana.

At this moment, the causes are being identified and the contingency measures are taken, according to the authorities.

ETECSA will continue to inform the population through the mass media and the usual channels of information, as well as telephones 118 and 52642266, the company points out.

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ETECSA is Helping Mourners too

The Telecommunications Company of Cuba (ETECSA) reinforces and facilitates communications for the families of the victims of the Boeing 737-200, which crashed on Friday with 113 people on board.

Quick and executively, following the guidelines of the Executive President of the Telecommunications Company of Cuba (ETECSA), Engineer Mayra Arevich Marín, ETECSA freed the calls made from the public phones, where these people stayed, as well as the medical staff, authorities and specialists linked to the clarification of the sad event.

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ETECSA workers at Tulipán Hotel, which accomodates the relatives of the victims of the plane crash that killed 110 people.

Likewise, and as it was right in such a circumstance, in which they all join shoulders, the company gave these people a recharge GSM (mobile recharge coupon) coupon free of charge.

“In every hand that we reached out to deliver a coupon, we tried to leave the warmth of our solidarity”, pointed out on his Facebook, Javier Ferreira Herrera, head of the Commercial Department of the North Territorial Management of the Havana Division.

Like him, other ETECSA workers decided to support the mourners with the logistical possibilities of the company from that first night. That was, for example, the case of Leidy Díaz Castillo, commercial executive of the Mini Sale Spot of Cerro and Boyeros.

“She hadn’t had time to reach her house back from work”, she tells Cubasi, when a call indicated to her that a new mission awaited her, this time at the Legal Medicine Institute. Firstly there and then at Calixto Garcia Hospital, she delivered the free cards that would allow those people overwhelmed by the tragedy to continue making phone calls.

From that night, Leidy recalls the faces of silent pain that watched her, when she offered them that aid, minimal compared with such huge losses. “I watched their speechless faces and thought about my 20-year-old daughter”, she says.

From social networks, many ETECSA workers have echoed both solidarity and support: “I did not expect less from our enterprise, giving support to those who need it, I am proud of being part of it, thank you!!!”, Eddy David Amaya Abreu says.

Zaymi Blanco Javier, on behalf of all Cubans is grateful for the attention that is offered right now to the victims’ relatives and adds: “I am sure that all commercial executives of the company are willing to collaborate at any time they need us. My condolences to the relatives and thank you again”.

Among the condolences and support phrases that continue to flood Facebook people can also read the one posted by another ETECSA worker, Elisa Alfaro, which could well summarize the feeling that encourages all Cubans today: “In Havana, in Holguin and throughout #Cuba, ETECSA joins the pain of all and as always it puts its resources and services in terms of those who need them before an event of this magnitude. We facilitate services, doctors fight to save the survivors, the people acted with discipline, the press informs minute by minute…., this is #Cuba, this is #ETECSA, this is how we are. #StrengthCuba”.

Translated by Jorge Mesa Benjamin / Cubasi Translation Staff

Five Million Cell Phone Lines Active in Cuba

Cuba’s Telecommunications Company ETECSA announced on Thursday that the number of active cell phone lines has reached five million thus confirming the incrase of that service over the past few years.

According to statistics released by the company, some 43 thousand cell phone lines were active in December 2003, a figured that increased to 223 thousand by April 2008.

The numbers grew to reach one million lines in June 2010, two million in March 2014 and three million in April 2015, while in December 2016, the figured reached four million active lines.

The Telecom company has noticeably expanded its services including internet rooms and wifi hotspots throughout the island, as well as still limited home-based adsl connections.

Along with the state services, private workers have spread cell phone repair and sale businesses in many areas, what has helped Cubans enjoy the use of smart phones for their communication in different modalities.



  • Published in Cuba

ETECSA Increases Internet Connection

The local telecommunication enterprise of Cuba has worked intensely in a series of programs to increase the access to internet.

With these advances the nation already has 1552 areas for the internet access and there are 595 Wifi with the presence in all the municipalities of the national territories and 755 internet areas with other parts and that is to say the Joven Club center, units of emails and hotels.

Elisa Alfaro Díaz, who is the specialist of communication of ETECSA, pointed out that the efforts have not only centered on the increase of the points of access, as well as the technical and trade actions to increase the speed of internet.

ETECSA Increases Internet Connection

For the current year, the expansion would continue the services, promoting the telephone incorporation and the data by using the fixed and mobile networks, as well as developing the display of the nation´s wide band.

The official highlighted that there were 1000.000 and 586000 related account in use for the use of internet and it is commercialized over $ 27000.000 of temporary cards.

Another of the positive results reached by the local ETECSA enterprise in 2017 was the connection of all the nation's university to the optic fiber, besides, the wide of the band. There were 39 senior students, 27 professional technical schools, 170 High Schools and 8 Nursery centers.

ETECSA Increases Internet Connection

The connection to the nation's most important hospitals throughout its Faculties Medicines and it was extended that service to over 200 Policlinics and 190 drugstores and out of 50 ones in the capital city which allows a much better control and localizing of medicines.

Elisa Alfaro Díaz, confirmed that the Cuban people would be able to have access on internet in the current year through the mobile data and the related terminal should be technically compatible.

The local Nauta Hogar service has had many acceptation even when the rates are a bit high and there are 14634 Cuban homes have that provision and the ETECSA has planned to install 52500 new services.

ETECSA Increases Internet Connection

By Hilia Tamayo Batista

  • Published in Cuba

ETECSA ensures quality of 3G mobile data service for Cubans (+ Infographies)

The computerization process of Cuban society had a very significant moment in 2017, and in 2018, one of the main challenges, already announced, of the Telecommunications Company of Cuba (ETECSA), is the launch of data service for Cubans to have Internet service on their cell phones.

On a tour with executives and specialists of ETECSA’s Mobile Services Division through base stations in different levels of operation in the east of the Cuban capital, it was known that this is a process that kicked off strongly in 2015 and reached a greater boom in 2016 and 2017.

According to Frank Pavón Carbonell, Central Director of this Division, the company has been developing a very intensive process in the deployment of mobile base stations throughout the country, with major emphasis in the capital, because it gathers almost half of the mobile clients.

“It is important to create the bases and that fast technological deployment ETECSA is carrying out at present will positively influence offering a service with higher quality and efficiency to our clients”.

In the old silence zones in which 2G and 3G technologies already coexist, voice call is improved and data service is allowed, guaranteeing there is no interference or signal loss.

Each base station already comes out with two services to provide greater solutions to voice calls and strengthen data service –assures José Leonardo Rubio, head of the Operations and Maintenance Department of Mobile Network in Havana-, so when it is decided to expand the service to the population, to clients, it becomes a quality service, and it will always be necessary to have a good investment plan so the client’s feeling is good.

“Opening a service solves nothing, if it is bad later. It’s preferable to dedicate a little more time to the implementation of the new sites so everything comes out with the quality you want to offer”.

Regarding the technology that is being used and the flexibility of the process, Rubio points out it has an optimum quality and is at a level comparable with any country in the world.

“It’s a technology already proven in our country and has provided very good results. We will continue to work in this moment, “firstly to launch the service in the two authorized technologies and then we will continue the development plan, in both sites and technologies to achieve that our clients really feel satisfied with the service the Company wants to offer them”, he asserts.

With the installation of 279 base stations across the island in 2017, there were more than 400 at the end of the year. On this matter, Yudith Toledo, Director of the Territorial Division in Eastern Havana, confirms this is a complex process in which the Company has progressed significantly, so everything is ready in due season and the service can come out with the necessary quality.

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“And ETECSA’s workers and all those who are committed with the service process are working with a great sense of belonging, with great responsibility, always forward”.

For his part, Frank Pavón, Central Director of the Mobile Service Division, summarized: “ETECSA and the Ministry of Communications (MICOM) of our country are carrying out very intensive actions to open mobile services at their best to all the Cuban people.

"Despite the US blockade, we are working and we will accomplish it”.

 

altETECSA's team in charge of 3G technology installation. The journalists in each corner.

 Translated by Jorge Mesa Benjamin / Cubasi Translation Staff

ETECSA Enhances Connectivity to the Rest of the World with SES Networks

Cubans and visitors to Cuba will have additional access to reliable and uninterrupted connectivity throughout the main island of Cuba as ETECSA, Cuba’s national telecommunications operator, signed a deal with SES Networks for satellite services, SES announced today.

“Our unique network capabilities and suite of managed services allows ETECSA to guarantee their customers access to the best satellite internet technology available.”

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SES Networks will augment ETECSA’s existing terrestrial infrastructure with its high-performance fibre-like medium earth orbit (MEO) capacity and improve connectivity for end-customers of the Cuban operator.

“By working with SES Networks, we are ensuring that our customers across the main island will have a new way to access high-performing Internet at all times through this innovative satellite system. Our collaboration with SES Networks highlights ETECSA’s mission of providing telecommunications services that meet the current and future needs of Cuban citizens and our customers, as well as contributing to the country's socio-economic growth,” said Ing. Mayra Arevich Marín, executive president of ETECSA.

“The opportunity to work with organisations such as ETECSA that are consistently looking for ways to bring more reliable connectivity to their people is incredibly rewarding,” said Steve Collar, CEO of SES Networks. “Our unique network capabilities and suite of managed services allows ETECSA to guarantee their customers access to the best satellite internet technology available.”

ETECSA provides public telecommunications services throughout the territory of the Republic of Cuba.

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