ETECSA is Helping Mourners too

The Telecommunications Company of Cuba (ETECSA) reinforces and facilitates communications for the families of the victims of the Boeing 737-200, which crashed on Friday with 113 people on board.

Quick and executively, following the guidelines of the Executive President of the Telecommunications Company of Cuba (ETECSA), Engineer Mayra Arevich Marín, ETECSA freed the calls made from the public phones, where these people stayed, as well as the medical staff, authorities and specialists linked to the clarification of the sad event.

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ETECSA workers at Tulipán Hotel, which accomodates the relatives of the victims of the plane crash that killed 110 people.

Likewise, and as it was right in such a circumstance, in which they all join shoulders, the company gave these people a recharge GSM (mobile recharge coupon) coupon free of charge.

“In every hand that we reached out to deliver a coupon, we tried to leave the warmth of our solidarity”, pointed out on his Facebook, Javier Ferreira Herrera, head of the Commercial Department of the North Territorial Management of the Havana Division.

Like him, other ETECSA workers decided to support the mourners with the logistical possibilities of the company from that first night. That was, for example, the case of Leidy Díaz Castillo, commercial executive of the Mini Sale Spot of Cerro and Boyeros.

“She hadn’t had time to reach her house back from work”, she tells Cubasi, when a call indicated to her that a new mission awaited her, this time at the Legal Medicine Institute. Firstly there and then at Calixto Garcia Hospital, she delivered the free cards that would allow those people overwhelmed by the tragedy to continue making phone calls.

From that night, Leidy recalls the faces of silent pain that watched her, when she offered them that aid, minimal compared with such huge losses. “I watched their speechless faces and thought about my 20-year-old daughter”, she says.

From social networks, many ETECSA workers have echoed both solidarity and support: “I did not expect less from our enterprise, giving support to those who need it, I am proud of being part of it, thank you!!!”, Eddy David Amaya Abreu says.

Zaymi Blanco Javier, on behalf of all Cubans is grateful for the attention that is offered right now to the victims’ relatives and adds: “I am sure that all commercial executives of the company are willing to collaborate at any time they need us. My condolences to the relatives and thank you again”.

Among the condolences and support phrases that continue to flood Facebook people can also read the one posted by another ETECSA worker, Elisa Alfaro, which could well summarize the feeling that encourages all Cubans today: “In Havana, in Holguin and throughout #Cuba, ETECSA joins the pain of all and as always it puts its resources and services in terms of those who need them before an event of this magnitude. We facilitate services, doctors fight to save the survivors, the people acted with discipline, the press informs minute by minute…., this is #Cuba, this is #ETECSA, this is how we are. #StrengthCuba”.

Translated by Jorge Mesa Benjamin / Cubasi Translation Staff

Five Million Cell Phone Lines Active in Cuba

Cuba’s Telecommunications Company ETECSA announced on Thursday that the number of active cell phone lines has reached five million thus confirming the incrase of that service over the past few years.

According to statistics released by the company, some 43 thousand cell phone lines were active in December 2003, a figured that increased to 223 thousand by April 2008.

The numbers grew to reach one million lines in June 2010, two million in March 2014 and three million in April 2015, while in December 2016, the figured reached four million active lines.

The Telecom company has noticeably expanded its services including internet rooms and wifi hotspots throughout the island, as well as still limited home-based adsl connections.

Along with the state services, private workers have spread cell phone repair and sale businesses in many areas, what has helped Cubans enjoy the use of smart phones for their communication in different modalities.



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ETECSA Increases Internet Connection

The local telecommunication enterprise of Cuba has worked intensely in a series of programs to increase the access to internet.

With these advances the nation already has 1552 areas for the internet access and there are 595 Wifi with the presence in all the municipalities of the national territories and 755 internet areas with other parts and that is to say the Joven Club center, units of emails and hotels.

Elisa Alfaro Díaz, who is the specialist of communication of ETECSA, pointed out that the efforts have not only centered on the increase of the points of access, as well as the technical and trade actions to increase the speed of internet.

ETECSA Increases Internet Connection

For the current year, the expansion would continue the services, promoting the telephone incorporation and the data by using the fixed and mobile networks, as well as developing the display of the nation´s wide band.

The official highlighted that there were 1000.000 and 586000 related account in use for the use of internet and it is commercialized over $ 27000.000 of temporary cards.

Another of the positive results reached by the local ETECSA enterprise in 2017 was the connection of all the nation's university to the optic fiber, besides, the wide of the band. There were 39 senior students, 27 professional technical schools, 170 High Schools and 8 Nursery centers.

ETECSA Increases Internet Connection

The connection to the nation's most important hospitals throughout its Faculties Medicines and it was extended that service to over 200 Policlinics and 190 drugstores and out of 50 ones in the capital city which allows a much better control and localizing of medicines.

Elisa Alfaro Díaz, confirmed that the Cuban people would be able to have access on internet in the current year through the mobile data and the related terminal should be technically compatible.

The local Nauta Hogar service has had many acceptation even when the rates are a bit high and there are 14634 Cuban homes have that provision and the ETECSA has planned to install 52500 new services.

ETECSA Increases Internet Connection

By Hilia Tamayo Batista

  • Published in Cuba

ETECSA ensures quality of 3G mobile data service for Cubans (+ Infographies)

The computerization process of Cuban society had a very significant moment in 2017, and in 2018, one of the main challenges, already announced, of the Telecommunications Company of Cuba (ETECSA), is the launch of data service for Cubans to have Internet service on their cell phones.

On a tour with executives and specialists of ETECSA’s Mobile Services Division through base stations in different levels of operation in the east of the Cuban capital, it was known that this is a process that kicked off strongly in 2015 and reached a greater boom in 2016 and 2017.

According to Frank Pavón Carbonell, Central Director of this Division, the company has been developing a very intensive process in the deployment of mobile base stations throughout the country, with major emphasis in the capital, because it gathers almost half of the mobile clients.

“It is important to create the bases and that fast technological deployment ETECSA is carrying out at present will positively influence offering a service with higher quality and efficiency to our clients”.

In the old silence zones in which 2G and 3G technologies already coexist, voice call is improved and data service is allowed, guaranteeing there is no interference or signal loss.

Each base station already comes out with two services to provide greater solutions to voice calls and strengthen data service –assures José Leonardo Rubio, head of the Operations and Maintenance Department of Mobile Network in Havana-, so when it is decided to expand the service to the population, to clients, it becomes a quality service, and it will always be necessary to have a good investment plan so the client’s feeling is good.

“Opening a service solves nothing, if it is bad later. It’s preferable to dedicate a little more time to the implementation of the new sites so everything comes out with the quality you want to offer”.

Regarding the technology that is being used and the flexibility of the process, Rubio points out it has an optimum quality and is at a level comparable with any country in the world.

“It’s a technology already proven in our country and has provided very good results. We will continue to work in this moment, “firstly to launch the service in the two authorized technologies and then we will continue the development plan, in both sites and technologies to achieve that our clients really feel satisfied with the service the Company wants to offer them”, he asserts.

With the installation of 279 base stations across the island in 2017, there were more than 400 at the end of the year. On this matter, Yudith Toledo, Director of the Territorial Division in Eastern Havana, confirms this is a complex process in which the Company has progressed significantly, so everything is ready in due season and the service can come out with the necessary quality.

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“And ETECSA’s workers and all those who are committed with the service process are working with a great sense of belonging, with great responsibility, always forward”.

For his part, Frank Pavón, Central Director of the Mobile Service Division, summarized: “ETECSA and the Ministry of Communications (MICOM) of our country are carrying out very intensive actions to open mobile services at their best to all the Cuban people.

"Despite the US blockade, we are working and we will accomplish it”.

 

altETECSA's team in charge of 3G technology installation. The journalists in each corner.

 Translated by Jorge Mesa Benjamin / Cubasi Translation Staff

ETECSA Enhances Connectivity to the Rest of the World with SES Networks

Cubans and visitors to Cuba will have additional access to reliable and uninterrupted connectivity throughout the main island of Cuba as ETECSA, Cuba’s national telecommunications operator, signed a deal with SES Networks for satellite services, SES announced today.

“Our unique network capabilities and suite of managed services allows ETECSA to guarantee their customers access to the best satellite internet technology available.”

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SES Networks will augment ETECSA’s existing terrestrial infrastructure with its high-performance fibre-like medium earth orbit (MEO) capacity and improve connectivity for end-customers of the Cuban operator.

“By working with SES Networks, we are ensuring that our customers across the main island will have a new way to access high-performing Internet at all times through this innovative satellite system. Our collaboration with SES Networks highlights ETECSA’s mission of providing telecommunications services that meet the current and future needs of Cuban citizens and our customers, as well as contributing to the country's socio-economic growth,” said Ing. Mayra Arevich Marín, executive president of ETECSA.

“The opportunity to work with organisations such as ETECSA that are consistently looking for ways to bring more reliable connectivity to their people is incredibly rewarding,” said Steve Collar, CEO of SES Networks. “Our unique network capabilities and suite of managed services allows ETECSA to guarantee their customers access to the best satellite internet technology available.”

ETECSA provides public telecommunications services throughout the territory of the Republic of Cuba.

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Cuba: Computerization with an eye on the citizen (+ Infography)

The computerization process of Cuban society consolidates and marked a standard for our economic and social development in the year that has just concluded.

At the end of 2017, Wilfredo González, Deputy Minister of the Ministry of Communications (MINCOM), reiterated that there’s no limitation from the political point of view for Cubans’ access to the Internet, but a willingness to increase both their access and the basic products and services that use new technologies for the benefit of the population.

He explained that the Policy for the Computerization of the Society approved last February is transversal, requires a national plan and therefore, the responsibility of several national bodies and entities, not only from the MINCOM, governing body that directs the resources of the country towards prioritized bodies and projects. “Within that plan we have 21 projects, which have a general scope (…) There started a computerization process of the public records of the country, a process that is run by the central body, that is, the Ministry of Justice, which we must boost together with the MINCOM (…); in the end, we are talking about the procedures and services for the population.”

“Granma Province, he claims, is a good example of what can be done to computerize a group of services with an eye on the citizen, such as the request of a birth certificate, a marriage certificate, or others offered by the Provincial Office of Justice and that are available in the Internet environment, because at least in this first part of the procedure, the citizen can request it via the digital space, in a website. This is, however, a complex process, because it requires an important organizational design in order to introduce technologies later.”

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The Cuban vice minister highlighted the effort of the Telecommunications Company of Cuba (ETECSA) in terms of institutional connectivity, as a basis for the computerization of the country and how it is working with national entities, Central State Administration bodies and Software development enterprises in creating conditions and infrastructure capacity. This is a step that allows processes that are computerized within these entities not only to benefit them, but the population as well.

He also praised high-impact projects, such as, the Surfing Rooms opened in 2013 and the so-called public WiFi networks in 2015. “This is a project that is worth highlighting, because we will continue developing it in the coming years and in my opinion it also handles a concept, that is, the concept of sharing and not excluding, as an imperative of our society, of our Revolution.”

According to the deputy minister of the Ministry of Communications, it has been necessary to organize and build more infrastructures for the creation of digital contents and there are outstanding actors in that process, such as the Youth Computer and Electronics Clubs across the country or CubaEduca Portal, of the Ministry of Education (MINED), positive experiences that have been widely accepted and that should continue expanding in 2018.

ETECSA: A main axis for development

As Wilfredo González states, the Telecommunications Company of Cuba continued the expansion of its services in the year that has just concluded, dynamically inserting itself into the computerization process and establishing itself as main axis for the development of society as a whole.

In conversation with Mayra Arevich, ETECSA executive president, she reiterated the priority the company grants to the individual wellbeing and development of Cubans. She said that 600,000 mobile phone lines have been activated in 2017 alone, for a total of 4.5 million in the country and works are underway to surpass 50 percent of telephone density with this service.

There are already more than 500 public WiFi hotspots in all municipalities and the marketing of the highly demanded Nauta Home service began last September 9, with more than 11,000 accesses now.

ETECSA worked on the expansion of other services linked to important institutional networks that later become welfare for the population: all universities were connected and their bandwidth was increased by high reliability fiber optic link; the connection to the most important hospitals of the country with their medicine faculties was completed and it was extended to more than 200 polyclinics and 190 pharmacies, 50 of them in the capital.

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For 2018, Mayra Arevich announced the expansion of the access of the educational sector at all levels, the start of Internet marketing via cell phone and the collection and payment gateway jointly with the National Bank of Cuba –what is known in the world as Mobile Bank– so customers can pay for such services as water, electricity, telephone itself, among others, via their cell phones.

“We have a high commitment with the mission the Revolution has given us with telecommunications development, of being able to contribute to the development of the country and the wellbeing of the population. (…) This is a sector that progresses very quickly and there’s a high commitment with the people”, she stated.

The computer of the Cuban family is boosted

The more than 600 Youth Computer and Electronics Clubs (JCCE) that are scattered throughout the country continued bringing the use of new technologies closer to the Cuban family in 2017. Thus, there stood out products like “Mochila” (Backpack), an important entertainment option that operates as a non-traditional TV cannel and that can be acquired in all Youth Clubs facilities free of charge.

The collaborative Encyclopedia Ecured consolidates today as Cuba’s best positioned website on both web 2.0 and the main Internet search engines, and continues to provide universal knowledge in dominium.cu to the largest possible number of customers with a current rate of 250,000 to 300,000 daily visits.

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For its part, “Reflejos” (Reflections) platform, blog creation space with almost 4000 active blogs, more than 23,000 users and 300,000 daily visits, continued providing a large amount of content to Red Cuba (Cuba Network) based on our identity, interests, tastes and demands of the society.

According to Danays Moreno, director of Youth Clubs Programs, the main challenges of these facilities that are celebrating 30 years of their creation, focused on the community and the family, are the modernization of this national network and the continuous boosting of the products that are offered and to make them sustainable over time.

Other important actors of the process: the University of Computer Sciences (UCI) and the Union of Computer Specialists of Cuba (UIC)

The University of Computer Sciences reached its 15th anniversary in 2017 and celebrated it with more than 14,000 high-profile graduates in the area of computing. More than 50 percent of all computing graduates of the country have graduated from this university, created by Cuban Revolution leader Fidel Castro with the idea that all the country’s territories were represented there.

“We are now in a better position to provide services with an eye on citizens jointly with entities, (…) to take that step more visible, more noticeable by Cubans, and that has to do with infrastructure issues, but we’re in better conditions, along with the institutions, which we’re working with, because we have cleared a path within the institution, in information management. Now, we should continue to consolidate the offers and services to the population”, Rosado specified.

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This year, the Union of Computer Specialists of Cuba has consolidated too and now has more than 8,000 members across the national territory. For its president, Aylin Febles, the entity has achieved important socialization, exchange and learning spaces based on a system of activities carried out throughout the country, has identified more than 100 applications that could have been developed by the individual initiative of a technology professional, private workers, universities, technology companies or from any other sector, but there is already a bank that can be made available for the computerization process.

Regarding the insertion of non-state workers, Febles claimed this is a small force within the UCI, but there are many projects that can be developed from their innovating ideas and an organization that listens to them, gives them prominence and facilities to insert themselves into this process together with other Cuban organizations and institutions. “The biggest challenge for 2018 is that every UIC member has a task, has a mission given by the organization and feels summoned to contribute to the computerization process.”

Present and future challenges

“In 2018, the computerization process of Cuban society will enter, undoubtedly, a higher phase. The application of the policy approved in the cybersecurity field will be an important challenge to protect not only the benefits of the Revolution, but also the data of Cuban citizens who access the Internet”, stated Wilfredo Gonzalez, Deputy Minister of the Ministry of Communications.

In terms of access capacity, content development and digital services, the deputy minister considers it is necessary to seek greater affordability of the population, a much more agile organization of the process and to work on what constitutes today the main barrier Cubans have, and not only those of our country, but also those from Latin America: the absence of a relevant digital content in the networks.

Citizen participation as part of a principle of the Socialist Revolution, through the so-called e-government is another big challenge, so that citizens can suggest, share and form part of the process of socio-economic construction of the country, by means of their interaction with territorial bodies and governments via online.

Import substitution and export stimulation is something in which we also have to make progress as long as the industry inserts itself into the process –and not only through the state enterprise– to position a larger number of digital services in the Internet environment in our country and to reorganize the industry of computer applications.

“I think this is even a duty we have with the Commander in Chief, with the view the Commander in Chief had regarding this industry”, the Cuban DM summed up.

Cuba progresses in the safe computerization of society, aware that the Internet era and new technologies should be a learning space, with firm development steps, inclusive and safe in order to guarantee the invulnerability of the Revolution, the defense of culture and the prosperous and sustainable socialism that our people are building.

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Translated by Jorge Mesa Benjamin / Cubasi Translation Staff

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Cubans will be able to send SMS to the United States

The Telecommunications Company of Cuba, S.A., ETECSA, announced that, from December 8, 2017, from any mobile phone in Cuba, it will be possible to send international messages (SMS) to any mobile phone in the United States.

Until today, the United States was the only country Cubans were not able to send the SMS, though they could make phone calls both to cell phones and landlines. The cost of this service will be 0.60 CUC, similar to the rest of the international destinations.

For the sending of text messaging to the United States, the user must, at the time of entering the telephone number, dial, the "+" sign, the United States code, 1, the locality code and the cellular number.

The US area codes can be found in the Yellow Pages of the Cuba Telephone Directory

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Cuba: WiFi zones to boost participation of the youngest population

The next opening of three new WIFI zones in Santa Clara, throughout the current summer period, will respond to ETECSA’s projection to boost surfing for children and youth.

The next opening of three new WIFI zones in Santa Clara, throughout the current summer period, will respond to the projection of the Telecommunications Enterprise of Cuba S.A. (ETECSA) to boost domestic websites surfing for children and young people.

In statements to ACN, Dianitsy Barreto, ETECSA’s communication specialist in the province, said that the imitative seeks to make visible the contents made from and about Cuba and that nurture this age segment with knowledge: Ecured and Cubaeduca are two of these platforms, for example.
 
Although they have the same characteristics as the connection spots already installed in several sites in Villa Clara, the aim is to educate them when choosing the contents, and the focus falls on the places where they will be located.

According to Barreto, the first inauguration is foreseen at El Parque de la Audiencia, but later it will be transferred to the nearby Pioneers Palace, currently in renovation stage; as well as outside the Augusto César Sandino stadium on its third-base side, which therefore will light up most of the sports facility.
 
Then, the third zone would be in the vicinity of the Camilo Cienfuegos Zoo Park and in some way they all join together to strengthen the reanimation program of the central region “Villa Clara con Todos” (Villa Clara with All), Barreto added.
 
Seeking the inclusion of children and youth, no matter others wish to use the service, with emphasis on the domestic surfing also responds to the reduction of this modality to 0.10 CUC/hour, since March this year, and is another of the options facilitating web access to users.
 
Barreto explained the new tariff price is only applicable to permanent Nauta accounts, which at the same time have two modalities: international surfing with international mailing and the aforementioned domestic surfing.

Nevertheless, she remarked that users can indistinctively interact with the two types, depending on the modality they choose.
 
The specialist concluded that in addition, so far July her enterprise opened two spots for wired connection in such towns as Calabazar de Sagua, in Encrucijada, and Rancho Veloz, in Corralillo, in accordance with ETECSA’s policy to take WIFI service to second towns within the province.

Translated by Jorge Mesa Benjamin / Cubasi Translation Staff

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